Information We Collect
- Contact details such as name, email address, phone number, and service address.
- Service details such as home size, number of rooms, preferred dates, and instructions you provide.
- Payment information processed securely by our payment provider (we do not store full card numbers).
- Website data such as IP address, device/browser info, and pages visited (via cookies or similar technologies).
- Communications including emails, calls, and messages you send to us.
How We Use Your Information
- Provide quotes, schedule appointments, and deliver cleaning services.
- Communicate about appointments, updates, and customer support.
- Process payments and prevent fraud.
- Improve our website, services, and customer experience.
- Send service-related messages and (with your consent where required) occasional promotions. You can opt out at any time.
Cookies & Analytics
We may use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings; disabling cookies may affect certain features.
Sharing Your Information
We do not sell your personal information. We may share limited information with:
- Service providers who help us operate the website, process payments, or deliver services (under confidentiality obligations).
- Legal and safety purposes when required by law or to protect our rights, users, or the public.
- Business transfers if we undergo a merger, acquisition, or asset sale.
Data Retention
We keep personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data. However, no method of transmission or storage is 100% secure.
Your Privacy Choices
- Marketing opt-out: You can unsubscribe from promotional emails using the link in the message or by contacting us.
- Cookies: Manage cookies in your browser settings.
- Access/Update/Delete: You may request access to, correction of, or deletion of your personal information, subject to legal limits.
Residents of certain jurisdictions (e.g., California under the CCPA/CPRA or the EU/UK under the GDPR) may have additional rights. If you are making a rights request, please specify your location so we can process it under the correct law.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child provided us information, contact us and we will delete it.
International Visitors
Our website is operated in the United States. If you access it from outside the U.S., you understand that your information may be processed in the U.S., where data protection laws may differ from those in your country.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new policy on this page with a new effective date. Material changes will be highlighted where appropriate.
Contact Us
Questions or requests? Reach us at:
Email: Admin@ncdeep.com
Phone: +1 (615) 821-4262
Website: ncdeep.com
This page is provided for informational purposes and does not constitute legal advice.